Pet Emergency Guide
Luxembourg - Belgium - France - Germany
When to Seek Emergency Care
Seek immediate veterinary attention if your pet exhibits any of these symptoms:
Emergency Response Steps
Stay calm
Your pet absorbs your emotions and needs you to stay focused. In an emergency your pet may feel scared and react differently, they may even bite. Speak calmly and make slow, gentle movements to reassure them.
Call the vet first
They may guide you through immediate first aid or redirect you to an available clinic.
Get Help
If you can, call someone who can help you take care of your pet, get the car ready, call the vet, and/or drive you if you can’t.
Transport your pet safely
Use a blanket or carrier to stabilize them during transport.
Bring medical info if available
Any documents, treatments, or known allergies help the vet.
In case of poisoning
bring the package/label with you or a picture of the plant ingested.
What to do in case of:
If the animal remains prostrate, is bleeding, or has injuries following an impact after a car accident, take it for an emergency consultation. And take first aid measures: Apply pressure to wounds that are bleeding heavily and transport the animal on a makeshift stretcher (board, coat, etc.).
If the wound is bleeding, apply pressure to limit the bleeding and seek the advice of a veterinarian. Any wound should be examined if it appears deep or extends over several centimeters.
The normal temperature for a cat or dog is between 98.6°F and 105.6°F (38°C - 39°C). If the animal has a temperature above 105.6°F (39°C), it is best to consult a veterinarian.
Due to the presence of a stone or crystals, for example, the animal is unable to urinate at all or only in small amounts and with pain. You should consult a veterinarian within 24 hours, as the situation can rapidly deteriorate and irreversible damage can occur.
If the animal is struggling to breathe (seems to be gasping for air by stretching its neck, breathing with its mouth open, showing strong chest movements or noisy breathing), it is best to take it to a veterinarian.
If the animal is vomiting repeatedly and is listless, seek veterinary advice.
If the animal suddenly can no longer stand up or begins to stagger on its hind legs, this may be a sign of severe pain or a neurological problem. Contact a veterinarian.
Any epileptic seizure (or series of seizures) lasting more than 10 minutes requires urgent treatment by a veterinarian.
This may be caused by an insect bite or an allergic reaction. It is advisable to consult a veterinarian to prevent the swelling from reaching the respiratory tract.
If the animal has been in a very hot place (such as a car) or has "exercised" when the outside temperature is high (e.g., during a walk) and is showing signs of difficulty breathing, blue tongue, drooling, or high rectal temperature, it must be cooled down immediately and taken to a veterinarian.
A twig or foreign object may enter the eye and become stuck or cause a corneal ulcer. Such an injury is very painful and can worsen without proper care.
Luxembourg Emergency Care
On-Call Vets in Luxembourg
Luxembourg has a rotating system for emergency veterinary care outside normal hours (nights, weekends, public holidays).
Veterinary Clinic of Bettembourg
Also know as "Déiereklinik Um Krakelshaff". Emergency care is available 24/7, but you must call before. Walk-ins without a call are not accepted, even in emergencies.
Veterinary Clinic of Bereldange
Emergency care is available 24/7, but after 19h and weekends: you must call before.
SOS Vet Luxembourg
24/7 advice via phone to evaluate the emergency level. 24/7 emergency vet service at home by the on-call vet
Home visits
Cross-Border Emergency Care
🇧🇪SOS Vet
Intervention possible near the Luxembourg border (Arlon and surrounding areas). Please contact them to check if they can assist you.
Home Visits around Arlon
🇫🇷National Pet Emergency phone number
Not available yet in Moselle, but they might be able to help assess the situation or redirect you to the closest emergency vet.
Phone assistance
